Refund Policy

Last updated: October 13, 2026

We want you to love your purchase. If something isn't right, we're here to help.

30-day returns

You may return unused and unopened items in their original packaging within 30 days of delivery for a full refund.

Fragrance and beauty products

For hygiene reasons, perfumes, fragrances, and opened beauty products cannot be returned unless they arrive damaged, defective, or incorrect. If your item arrives damaged or wrong, contact us within 7 days with photos and we'll make it right.

Non-returnable items

Opened or used beauty, fragrance, and personal care products (unless faulty).
Gift cards.
Final sale / clearance items marked as non-returnable.

How to start a return

Email us at anzadago@yahoo.com with your order number and reason. We'll reply with return instructions within 2 business days.

Refunds

Once we receive and inspect your return, we'll notify you of approval.
Approved refunds are issued to your original payment method within 5–10 business days.
Original shipping charges are non-refundable. Return shipping costs are the customer's responsibility unless the item was faulty or incorrect.

Damaged or incorrect items

Contact us within 7 days of delivery with your order number and photos. We'll arrange a replacement or full refund, including shipping, at no cost to you.